Reducing cancellations through improved UX, and Data
Decreased cancellations by 26%, and prevented 32% potential cancellations
Researcher and product designer
Washmen's product and operations team
Promote starter kits to increase first orders
20% increase in starter kit orders and 5% increase in first orders
Product designer
Washmen’s product team
Live score app with team-specific data, live updates, and intuitive design
Work in progress
Product designer
Solo
Alarm app tracks sleep cycles, and combines close alarms times
Work in progress
Product designer
Solo
New order page for transparency and usability
Improved user satisfaction, increased transparency, and stronger brand trust
UX/UI designer
Washmen's customer app product team